t Joy Company Limited, we strive to get your purchases to you quickly and efficiently. Here's what you need to know about our shipping policies:
Shipping Methods
- Standard Shipping: We offer standard shipping on all orders, which takes 3-7 business days to arrive.
- Express Shipping: We offer express shipping on select items, which takes 1-3 business days to arrive.
- International Shipping: We ship worldwide, and international shipping takes 7-14 business days to arrive.
Shipping Rates
- Standard Shipping: Gh₵ 20.00 (within Ghana)
- Express Shipping: Gh₵ 50.00 (within Ghana)
- International Shipping: Gh₵ 100.00 (outside Ghana)
Shipping Carriers
- Ghana Post: We use Ghana Post for standard shipping within Ghana.
- DHL: We use DHL for express shipping within Ghana and international shipping.
Tracking
- Tracking Number: You will receive a tracking number via email once your order ships.
- Tracking: You can track your order on the shipping carrier's website.
Delivery
- Signature Required: A signature is required for delivery.
- Delivery Attempts: The shipping carrier will make two delivery attempts.
Contact Us
If you have any questions or concerns about our shipping policies, please contact us at shipping@joycompanylimited.com or +233 55 123 4567.
Thank you for shopping at Joy Company Limited.
